Ottawa Senior Housing

Social housing

The Social Housing Registry of Ottawa maintains the centralized waiting list for all social housing in Ottawa. To apply for a social housing unit, contact the Social Housing Registry at 613-526-2088 or visit2197 Riverside Drive, 5th floor.

Property tax deferral

If you are 65 or older, own your home and your total household income from all sources is $30,000 or less, you can apply for a deferral of your current property taxes. Learn more about the full and partial property tax deferral program or call 613-580-2424, ext. 13740 for more information or to receive an application by mail.

Domiciliary hostels or supportive housing

Domiciliary hostels provide permanent housing with some supports for daily living. The City ofOttawa subsidizes the cost of lodging and some care for adults residing in privately run domiciliary hostels.

Secondary dwelling units

If you own a home and wish to make room for a caregiver, a companion, a member of your family or earn extra income to meet financial obligations, you can create a secondary dwelling unit under certain conditions. The secondary dwelling unit must be a single, self-contained, rental apartment with its own entrance, kitchen and bathroom. Learn more about building a home within a home or call 613-580-2424, ext. 13116.

Emergency housing

If you require emergency shelter, call 613-560-6000 Monday to Friday from 8:45 am to 4 pm or 3-1-1 after hours and on weekends.

Emergency financial assistance

In times of crisis and where no other financial resource is available, emergency assistance may be provided through the Employment and Financial Assistance branch. An emergency situation might include a health-related crisis, family violence, theft, fire, flood, pending eviction or other situations. Call 613-560-6000 to apply.

Help for people not receiving social assistance

If you are 65 or older with a low income and asset level, you may be eligible for the Essential Health and Social Supports program to help cover the cost of health-related items and services, such as prescription drugs, eyeglasses, dental care, diabetic supplies, incontinent supplies, bathroom aids, respiratory supplies, hearing aids and mobility devices. Call 613-560-6000 to apply.

Home help

Help with homemaking may be available to eligible applicants with a low income and asset level, where a professional verifies the need for assistance with light housekeeping services. Services are granted according to need and resource availability.

Please call the Home Help Intake Line at 613-560-0618, ext. 25778 to apply.

Ottawa Community Care Access Centre

The Ottawa Community Care Access Centre is a non-profit corporation mandated by the Ontario Ministry of Health and Long-Term Care to provide home care services, placement co-ordination services, and one-stop access to information and referrals to other long-term care community services. It determines eligibility for admission, authorizes admission, prioritizes and manages the waiting list for all long-term care facilities. For more information call 613-745-5525, e-mail:

Ottawa Community Support Coalition

The Ottawa Community Support Coalition is a multi-agency network of member organizations that deliver community support services throughout urban and rural Ottawa to older adults and adults with special needs to help them maintain health and independence at home in their own communities. Member agencies practice and promote the common goals of community-based, not-for-profit health and social service organizations.

Senior Citizens Council

The Senior Citizens Council provides information and referral on a number of services and/or programs for seniors in Ottawa. It also co-ordinates a number of programs directly. For more information call 613-234-8044, drop by the office at 250 City Centre Ave., Suite 302, Ottawa, e-mail:

The Council on Aging of Ottawa

The Council on Aging of Ottawa is a volunteer-driven non-profit, charitable organization committed to the planning and coordination of services for seniors in Ottawa. It seeks to enhance the quality of life of all seniors in the city, whatever their religious, cultural and ethnic background so that they may have an equal opportunity to achieve full potential and to contribute to the wider community. For more information call 613-789-3577, e-mail:

The Registry: Social Housing Registry of Ottawa

The Registry is a non-profit organization that manages the central waiting list for people in Ottawa who need rent-geared-to-income and subsidized housing. The Registry maintains the list according to rules set out by the Province of Ontario in the Social Housing Reform Act. Non-profit housing providers must use the list when they are looking for eligible applicants to fill social housing vacancies as they come up. For more information call 613-526-2088, visit the office at 2197 Riverside Drive , 5th floor, Ottawa

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